25 + Years
Average Consultant Experience
99%
Client Satisfaction Rating
$247M
In Direct Bottom Line Client Cost Savings Over the Last 5 Years
131+
Combined Projects Completed
Reshaping How Consulting Gets Done With A Client-Centric Approach
At OPtiM, every engagement starts and ends with one goal: advancing your success. We don’t view consulting as a transaction—we see it as a partnership rooted in trust, shared purpose, and measurable outcomes.
We invest the time to understand what truly matters to your organization—your goals, challenges, culture, and people. This client-centric mindset shapes everything we do, from the way we listen to how we co-create solutions that drive long-term value.
Our approach goes beyond process improvements. It’s about empowering your teams, embedding lasting change, and moving the needle where it counts. Because when you succeed, we succeed.
Where We Operate
Nationwide spread of warehouses
Why Choose OPtiM?
At OPtiM, we don’t just consult—we deliver transformation. Our execution-first methodology cuts through complexity, unlocking measurable ROI in as little as 90 days while laying the foundation for supply chains that flex, scale, and withstand disruption.
Our Distinct Advantage
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Accelerated Impact
Achieve up to 20% cost reduction and service-level improvements in your first quarter after launch. -
Agile & Resilient Design
We architect end-to-end networks that adapt to market swings, tariff shifts, and unforeseen crises. -
Mission-Tested Discipline
As a veteran-owned firm, we apply military-grade rigor, accountability, and teamwork to every engagement. -
Exclusive Veteran Discount
We honor fellow veteran-led businesses with a 10% consulting fee reduction, reinforcing our commitment to community and shared success.
Our Trusted Partners
Pushing The Limits Of The Art Of The Possible
We cut through complexity with real‐world supply chain know-how, challenging conventional wisdom to design practical, high-impact solutions.
Our team isn’t made up of career consultants. They’re seasoned practitioners who engage your people, harness collective expertise, and drive rapid, sustainable transformation.
Client Testimonials
“OPtiM is extremely knowledgeable and proficient in 3PL management, his expertise was instrumental in negotiating favorable contract pricing terms for our 3PL partner.”
A Swiss Pharmaceutical Company
"OPtiM is really good at translating complex problems into simplified solutions and he works extremely well with our team by driving operational improvements."
A Global Cold Storage 3PL Firm
"OPtiM is doing amazing work, he (OPtiM) is the best consultant I have worked with in my career."
Leading Distributor of Foodservice Equipment & Supplies
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Welcome to OPtiM
A message from Founder and Chief Executive Officer, Shawn Miles.
Redefining The Supply Chain Consulting Experience
Thank you for visiting OPtiM Consulting Group
At OPtiM, we turn ambitious ideas into real outcomes. I never planned on becoming a consultant—after decades in distribution operations, I’d seen too many cookie-cutter presentations and recycled insights. When a trusted colleague finally nudged me forward, I dove in. Nearly 8,000 consulting hours later, one truth emerged: there’s a better way. That’s why OPtiM exists. We are the anti-consultant consultants.
Putting Vision into Motion
Most consultancies embellish the same tired story. We do the opposite: we dig in, fix what’s really broken, and build solutions that stick. Today’s supply-chain challenges—tariffs, pandemics, shifting demand—are more complex than ever. Waiting for problems to resolve themselves isn’t an option. We act fast, stay focused, and deliver results.
Built on Experience, Focused on Outcomes
Our foundation is simple: Relationships. Action. Execution. Results. We lead with servant leadership, walking shoulder-to-shoulder with your team. We challenge assumptions, push boundaries, and drive true transformation—never just process tweaks. Whether you’re grappling with growth bottlenecks, stagnant operations, or volatile trade dynamics, we help you move with purpose and precision.
Let's Rethink What Consulting Can Be
If you’re ready to break free from the status quo and unlock your supply chain’s full potential, let’s talk. Click on the contact us section for a free, no-obligation consultation and let’s turn your toughest challenges into tomorrow’s progress, together.
Schedule Your Free Consultation
Shawn Miles
Founder and Chief Executive Officer
Contact
I'm always looking for new and exciting opportunities. Let's connect.