25 + Years
Average Consultant Experience
99%
Client Satisfaction Rating
$247M
In Direct Bottom Line Client Cost Savings Over the Last 5 Years
131+
Combined Projects Completed
Reshaping How Consulting Gets Done With A Client-Centric Approach
At OPtiM, our unwavering dedication to client success stems from our belief that effective consulting is built on relationship-oriented principles. We prioritize establishing trust and nurturing partnerships.
Every consulting project starts with fostering healthy relationships with our clients. We listen to understand their primary business pain points, embrace their cultural values, and intentionally connect with their workforce.
True success lies in our ability to fully invest in our clients' success through a client-centric approach, delivering results-driven consulting solutions.
Where We Operate
Nationwide spread of warehouses
Why OPtiM?
Our execution-oriented approach to supply chain consulting ensures an accelerated return on investments while building agile and resilient supply chains.
Our Trusted Partners
Pushing The Limits Of The Art Of The Possible
We possess the unique ability to simplify the complex by leveraging industry experience and expertise to challenge conventional wisdom and transform solutions development. Our consultants are not career consultants, they are supply chain professionals who can inspire, motivate, and empower client workforce to solve supply chain problems, harnessing intellectual power to accelerate transformational change.
Client Testimonials
“OPtiM is extremely knowledgeable and proficient in 3PL management, his expertise was instrumental in negotiating favorable contract pricing terms for our 3PL partner.”
A Swiss Pharmaceutical Company
"OPtiM is really good at translating complex problems into simplified solutions and he works extremely well with our team by driving operational improvements."
A Global Cold Storage 3PL Firm
"OPtiM is doing amazing work, he (OPtiM) is the best consultant I have worked with in my career."
Leading Distributor of Foodservice Equipment & Supplies
Welcome to OPtiM
A message from Founder and Chief Executive Officer, Shawn Miles.
Redefining The Supply Chain Consulting Experience
Thank you for visiting our website.
At OPtiM, we believe that every visionary idea deserves to become a tangible achievement. My journey began over 30 years ago in distribution operations, where I quickly discovered that many consultants were simply rehashing familiar numbers and ideas. It took a nudge from a trusted colleague to persuade me to explore consulting—despite my initial reservations. After nearly 8,000 consulting hours, I realized there was a better way: one that digs deep, delivers real results, and creates lasting value. That’s why OPtiM exists today.
A Vision Turned into Action
When I founded OPtiM Consulting Group, my goal was simple yet bold: to revolutionize the way people think about supply chain consulting by transforming complex challenges into streamlined, effective solutions. In today’s dynamic global landscape, companies face enduring operational hurdles alongside new obstacles. Yet the same challenges that have long hindered progress remain at the core of your supply chain issues. Waiting for change or adopting a “wait and see” approach simply isn’t an option—at OPtiM, we convert challenges into opportunities for growth.
Built on Experience, Driven by Results
Our promise at OPtiM is captured in our core values: Relationships. Action. Execution. Results. We form human-centric partnerships and embrace a servant leadership style that positions us as a true extension of your team. We challenge the status quo and deliver transformative, sustainable outcomes. Every day, our work goes beyond process improvements; it’s about ensuring the seamless movement of essential goods that fuel industries, support communities, and, in some cases, even save lives. Whether you're confronting stagnant processes, untapped potential, or the headwinds of a dynamic tariff environment, our hands-on approach and deep operational expertise drive your business forward.
Thank you for considering OPtiM Consulting Group. I invite you to explore how our innovative approach can turn your vision into action. Let’s challenge industry norms together—schedule a free, no-obligation consultation and experience the transformative difference true operational expertise can make.
Shawn Miles
Founder and Chief Executive Officer
Contact
I'm always looking for new and exciting opportunities. Let's connect.